Can't we just recruit resilient people?
I have done a lot of work in recent years on psychological resilience in a business and organisational context. I have also worked in the assessment for selection area on and off over the years. One question I have heard frequently that connects these two areas is “can’t we just recruit resilient people?” I can be very clear and definitive with my answer – maybe, but we need to be careful! There are clearly characteristics and experiences that influence a person’s general